Quality
Quality is key to our client's satisfaction and successful plantation. It is our first priority once planting begins. Every employee is involved in our quality monitoring system. Summit expects every block to be planted to a level that achieves 100% payment.
Experience is one of Summit's greatest strengths. It allows us to achieve the high quality standards that our clients have come to expect of us:
The success of a plantation begins with proper stock handling. We do not tolerate poor stock handling.
Summit trains planters how to correctly:
Checking System
Communication and a common understanding is key to good quality.
Experience is one of Summit's greatest strengths. It allows us to achieve the high quality standards that our clients have come to expect of us:
- In 2014 we will plant our 430 millionth seedling!
- 80-90% of Summit's planters are veterans allowing us to efficiently adapt to your specific quality issues.
The success of a plantation begins with proper stock handling. We do not tolerate poor stock handling.
Summit trains planters how to correctly:
- Unload reefers;
- Handle boxes;
- Load bundles into bags; and,
- Handle trees.
Checking System
Communication and a common understanding is key to good quality.
- Supervisors learn the quality standards from our clients and communicate those standards throughout the crews.
- Planters are responsible for knowing the quality standards. If they are unclear, they are instructed to stop planting and ask. Planters must also assess their own quality and density by performing a minimum of two plots per bag-up.
- Forepersons are responsible for a block's quality, and are expected to know that a block will achieve 100% payment when releasing it for pay plotting. They check planters at least twice daily and provide correctional feedback. Once a block is complete and the crew has moved on, it is automatically released for checking.
- Assistant supervisors do plots and provide feedback to planters, forepersons, and supervisors.
